Metso is consolidating its strong position in delivering tailored solutions to mining and aggregate customers through the continued expansion of its Life Cycle Services (LCS) programme. In 2023, Metso secured more than 110 new LCS contracts with global and regional mining companies as well as with sizable quarries and aggregate contractors.
“We secured more than 110 new LCS agreements worldwide. Our concentration is always focused on how we can help customers achieve their sustainability and productivity goals and exceed their performance. This growth celebrates our customer success, as we always work to best ensure customer satisfaction,” says Miika Tirkkonen, senior vice president, Integrated Service Solutions, Metso.
The LCS agreements made last year are part of a portfolio of more than 500 long-term LCS agreements globally. The average duration of a contract is three years but can range from 12 months to multiple years of cooperation. The orders are booked on a phased basis, depending on the length of the agreement. The specific financial details of the signed agreements are not disclosed. More than two-thirds of the orders were booked in the Minerals segment and the remaining orders were booked in the Aggregates segment.
Life Cycle Services encompass the complete range of Metso’s aftermarket portfolio, from spares and wears to advanced maintenance, remote monitoring and other expert services. The company assists customers in enhancing safety and environmental standards, boosting reliability and production for greater resource efficiency, and optimising the overall cost of ownership. Metso has been offering Life Cycle Services for over 15 years.