Having gone through an extensive research and development system, leveraging decades of experience in payload management systems, Loadtech launched Loadtech ViewIT, an in-house developed online productivity tracker, in mid-2024. Following extensive field tests, several quarrying customers, including some established quarrying groups and independent operations, are already running the system on a number of assets, including silos and conveyor belts, amongst others.
According to Glen Webster, operations director at Loadtech, early feedback from the first adopters shows that the system is adding value to customer’s sites across applications. At the time of writing, several new installations were planned for the start of 2025, highlighting the acceptance of the new technology in the market as operations seek to achieve new levels of efficiency and productivity though data-driven decisions. The system will also be one of the major highlights at the Loadtech stand at the 2025 Institute of Quarrying Southern Africa (IQSA) Conference in April.
ViewIT in detail
Available on both Apple and Android platforms, Loadtech ViewIT provides businesses with an easy-to-use data intelligence platform that brings together data ingestion, storage, visualisation, analysis and trend prediction in one unified interface.
The platform seamlessly integrates business intelligence, data automation and machine learning capabilities, offering real-time insights and predictions to support decision-making. Accessible anytime, anywhere and on any device, Loadtech ViewIT enables businesses to stay ahead with intuitive tools for comprehensive data analysis.
“Loadtech ViewIT is our in-house developed remote monitoring system that allows customers to view any of their assets from anywhere, be it a silo, weighbridge, wheel loader or mining truck, or others,” explains Webster. “In an environment where mines and quarries generate loads of data from their assets, the system helps them to interpret the raw data into actionable insights. Dashboards can be tailor-made to meet each customer’s data viewing and reporting needs.”
One of the remarkable features of the system, adds Webster, is the integration of ChatGPT for data analysis and trend prediction. By integrating an advanced AI algorithm, the system continuously analyses a range of operational parameters to identify any deviations.
“The integration of the AI algorithm now allows for minor remote calibrations, which ushers in a new era in preserving uptime and maximising production. We are now able to perform calibrations remotely without the need to send a technician to site,” explains Webster. “No matter the application, ViewIT is the industry’s data solution to solving the ‘where has your product gone?’ question. Backtracking reports are also extractable to PDF, Word or Excel, depending on each customer’s individual needs.”
Data drive
The launch of Loadtech ViewIT, says Webster, is directly aimed at the mining industry’s growing appetite for data-driven operations. Mining companies and their quarrying counterparts can leverage historical data to forecast future events, optimise resource allocation and minimise unnecessary spending.
Data analytics enables real-time monitoring of assets, allowing quarry and mine managers to make timely decisions and respond proactively to potential issues. Analysing data from various stages of the mining process, from extraction to processing, also helps operations to identify bottlenecks, optimise efficiency and improve product quality.
“The Loadtech ViewIT system is our response to the industry’s need for an easy-to-use, cost-effective online productivity tracker at the customer’s fingertips,” says Webster. “Remote monitoring in mining and quarrying offers numerous benefits, including enhanced safety, increased efficiency, proactive maintenance and improved operational decision-making, leading to reduced downtime and costs.”
Beefing up support
As part of its product expansion programme, Loadtech has invested heavily in its data department to look after the Loadtech ViewIT and the development of other complementary data solutions in the future. The dedicated data department streamlines data management, ensuring data quality, security and proper usage, ultimately leading to better support for customers.
In addition, Loadtech is investing heavily in its aftermarket support regime in 2025. Central to this strategy is the opening of the Cape Town branch in March. This is complemented by the appointment of two experienced sales personnel to look after the growing customer base in the Western Cape area.
“While we provide some of the best technology in our line of business, Loadtech has always been built on providing exceptional aftermarket support to our customers. Prompt and reliable aftermarket support builds trust and satisfaction, leading to increased customer loyalty,” concludes Webster.
