Volvo Trucks South Africa’s dealer in Mbombela, Mpumalanga has moved into a new facility to enhance its service offering to its growing number of truck and bus fleet customers in the region. The new site offers more workshop capacity and increased functionality through its drive-through work bays.
Mbombela (Nelspruit) is on the Maputo Corridor, a major trade route linking Gauteng to Mozambique, and a significant transport artery for many cross-border fleets.
“Our dealers form the backbone of our customers’ success,” says Reshie Balkisson, director of aftermarket and business development at Volvo Trucks South Africa. “Customers rely on us to service, repair and to thereby extend their competitive advantage over other operators. A qualified technician offering a professional service with original OEM parts to our customers, will reduce downtime significantly thereby making our customers more successful and keeping them operating optimally.”
Key to this is planned downtime for service and repairs as it minimises standstills, extends service intervals, and saves time and money. Thanks to connectivity and Volvo Trucks’ advanced telematics and diagnostic tools, the dealership can plan and prepare service according to a fleet’s actual vehicle usage. And with Real Time Monitoring, unexpected stops can be predicted and turned into planned workshop visits.
Volvo Trucks is now celebrating its 22nd year in South Africa and has 19 dealer and service sites across the country.
“As one of the world’s leading commercial vehicle manufacturers, we focus a lot of attention on aspects such as advanced training, the innovative use of technology, communication, financial and business guidance, as well the implementation of international best practices, in order to enhance our dealers’ service to our customers,” explains Balkisson. “The team in Mbombela has extensive experience and expertise and are therefore able to meet the unique requirements of local operators.”
Volvo Trucks & Buses Nelspruit also provides roadside assistance, parts sales, and the full range of Volvo service and maintenance offerings in the Mbombela area.