Pilot Crushtec’s approach to spare parts is revolutionising cost efficiency in machinery maintenance. Jorge Abelho, Technical Support director, emphasises that OEM parts are more than mere replacements; they are integral components designed for optimal system performance. This strategy not only lowers the total cost of ownership but also boosts production efficiency.
Abhelo’s insights reveal how OEM parts are not just components but critical cogs in the larger machinery system, driving down the total cost of ownership and enhancing production efficiency.
Pilot Crushtec’s commitment to optimising total cost of ownership for customers includes not only providing world class quality equipment but also the company’s approach to spare parts and components. “All spare parts should be engineered with a deep understanding of the machinery’s entire system, and we believe this holistic view is what sets OEM parts apart from aftermarket offerings,” Abelho says.
The key to Pilot Crushtec’s success lies in their commitment to quality and a comprehensive inventory. Every spare part is considered in relation to other machine components, ensuring optimal interaction and performance. This is possible thanks to Pilot Crushtec’s extensive knowledge of system mechanics, bolstered by continuous research and development aimed at finetuning performance.
“A striking example of OEM expertise is the inclusion of sacrificial parts in systems to shield more complex and expensive components. This level of nuanced understanding is often absent in aftermarket parts, potentially leading to costly malfunctions,” he explains. “Further, OEMs, unlike aftermarket suppliers, don’t just focus on high-demand parts but provide a full array of components essential for the machinery.”
Pilot Crushtec’s investment in R&D extends to the real-world monitoring and maintenance of their machinery. This hands-on approach enables ongoing improvement of parts including rigorous testing and adaptation to diverse operating conditions globally. Collaboration with other OEMs during the design phase further enriches this process, allowing for specialised input that optimises component interaction under various duty cycles.
The comprehensive approach of OEMs like Pilot Crushtec translates to parts that, while potentially more expensive upfront, offer significantly greater value in terms of machine performance and long-term cost effectiveness. Abelho says customers are increasingly recognising this value, as evidenced by their own cost benefit analyses.
“The consequences of part failure extend beyond the part itself, underscoring the importance of OEM parts. OEM warranties not only cover the part but also the associated components, providing a safety net against premature failures—an assurance often lacking with aftermarket parts.”
An example provided by Abelho highlights the critical nature of choosing the right oil filter for a mobile crusher, balancing the need to prevent dirt ingress against avoiding excessive load on the pump. The complexity of the system dictates the choice of filter, with OEMs like Pilot Crushtec leveraging their extensive experience to determine the best fit.
“This depth of understanding and commitment to detail forms the foundation of long-term relationships between OEMs and their customers, and at Pilot Crushtec we value engagement with customers as this provides valuable field knowledge, ensuring optimal part performance and longevity,” he concludes. “While the fundamental principles of machinery like crushers have remained constant, refinements in equipment composition have led to more precise product outputs and reduced total ownership costs.”