Driving Scania’s customer-centric approach
Despite the ongoing supply chain challenges, newly appointed MD of Scania Southern Africa, Erik Bergvall, is encouraged by the state of the local trucking market. In a one-on-one with Quarrying Africa, Bergvall envisages a 10-15% growth for Scania this year. A customer-centric approach and the rollout of innovations designed to increase customer profitability and operating efficiencies, will be key to the company’s growth. By Munesu Shoko.